Business Transformation
Cetas Advisory brings value to business transformation initiatives by enhancing business and organizational performance, facilitating investment decisions, and ensuring that the right business enterprise architecture is in place to meet your business vision.
There are three considerations that Cetas Advisory feels important to any transformation initiative: Method, Implementation, and Performance Indicator Measurement.
Method
Answering the question of the real value of a methodology to be used throughout the business transformation is an important one. Cetas Advisory’s Business Transformation Enablement (BTE) methodology focuses on certain key attributes which we feel need to be in place for a successful business transformation.
A reusable and structured approach which supports strong coordination between enterprise resources and the business transformation oversight teams will minimise risk to the transformation initiative and ensure efficiency throughout implementation.
While access to organization, human, and information capital is important, transformation should be treated as a coordinated program rather than a series of desperate individual projects. The method should insist upon a sound project management framework and discipline as this will prove essential to meeting expected outcomes of the program.
Access to a repository for key performance indicators is also an important attribute of any transformation methodology. Key performance indicators are discussed below in terms of analytical outputs which result from the transformation during implementation as well as once it moves to an operational state.
Implementation
BTE deploys a traditional approach to business transformation where business drivers are used to prioritise business areas working in concert with enterprise planning groups comprising of enterprise architecture, solution architecture, business process re-engineering, and project management offices.
Three key components of BTE programme implementation are:
- A Clearly Defined Blueprint - The blueprint is begins with mobilisation of the transformation process. It further defines an business enterprise architecture and scope within the context of business vision and strategy before moving to analysis of the business and other resources such as organisation, structure, and information technology. Also critical to the blueprint are executive approvals and an agreed upon governance model to deal with change throughout the implementation of the transformation programme.
- An Implementation Strategy and Plan for Business Change
- The implementation begins by launching the blueprint and mobilising the organisation to embrace the transformation initiative. Four key deliverables of the implementation strategy and plan are:
- Data analysis and definition to meet the new business vision ;
- Re-engineered business processes where required ; and
- Design and implementation of asolution architecture to meet information technology requirements.
- An Operational Plan for the new Business Architecture - Once major business transformation milestones have been reached, relevant business enterprise architecture components need to move to an operational state supported by sound operational governance and key performance indicators.
Key Performance Indicators and the Balanced Scorecard
To support the business vision and its progress, a clearly defined set of performance indicators along with a reporting system is essential. In this way, risks and deviances from the initial strategy and plan are noted early for correction.
Such performance measurement is important not only during the implementation of business transformation however also once the new business enterprise architecture moves to an operational state. Cetas’ approach to transformation programmes during implementation and operations is one that relies upon the Balanced Scorecard, or BSC.